Privacy Policy

This Privacy Policy describes how First Academy ("we", "us", "our") collects, uses, and safeguards the information you share with us when you visit our website, enrol in a programme, book a session, or otherwise interact with our services.

1. Information we collect

• Contact details — name, phone number, and email when you book a session or enquire.
• Academic information — current level of study, target exam, and scores, shared by you to help us tailor guidance.
• Usage data — pages visited, referrer, device and browser information collected through standard analytics.

2. How we use your information

• To respond to enquiries and schedule sessions.
• To personalise course recommendations and study plans.
• To send programme updates, test-date reminders, and occasional offers. You can opt out of marketing communications at any time.
• To improve our website, content, and teaching based on aggregated, anonymised usage patterns.

3. How we store and protect it

Information is stored on secure servers with access restricted to authorised staff. We do not sell, rent, or trade your personal information with third parties for marketing purposes. Service providers (e.g. payment processors, email platforms) access only the minimum data needed to deliver the service, under contract.

4. Cookies and analytics

Our website uses standard cookies for session management and analytics (e.g. Google Analytics). You can disable cookies through your browser settings; some site features may become limited.

5. Your rights

• You can request a copy, correction, or deletion of your personal information by emailing info@firstacademy.in.
• You can unsubscribe from marketing emails using the link at the bottom of each message.

6. Children's privacy

For learners under 18, we rely on consent from a parent or guardian for enrolment. We do not knowingly market directly to children.

7. Updates

We may update this policy from time to time. Material changes will be notified on this page. Continued use of our services after an update means you accept the revised policy.

8. Contact

Questions about this policy? Email info@firstacademy.in or call +91 98666 88666.